Claims

Satisfaction, simplicity and efficiency

We aim to provide claims solutions that work for you. You will have direct access to a dedicated claims teams at both Ecclesiastical and MS Amlin, helping to reduce claims handling time, while AGRi Insurance Services will always be available for support.

Our promise to you

• We’re here to help when you need to make a new claim – 24 hours a day, seven days a week
• You can claim by telephone, by email or online
• For new property and motor claims we aim to respond quickly and within a maximum of 48 hours
• New personal injury claims will be reviewed and we aim to send you a considered response within a maximum of three working days
• We will keep it as simple as possible, guiding and assisting you through your claim
• We have carefully chosen our suppliers, working with proven specialists to provide you with the support you need in resolving your claim
• We aim to pay your claim within one working day of agreeing the settlement amount
• We will work with you and the insurer to defend claims made against you for personal injury robustly, where we have the evidence to do so.