Complaints

We're here to help

We aim to offer a personal and professional service that meets your insurance needs. Should this fall short, we work with you to resolve it in a timely manner. If you remain dissatisfied and would like to make a compliant, please use the details provided.

Write to us

AGRi Insurance Services
1 Southview House
Enterprise Park
Carclaze
St Austell
Cornwall
PL25 4EJ

Call us

01726 871989

When we receive your compliant, we will provide you with a copy of our complaints procedures. We will aim to look into and resolve your complaint quickly and fairly, in line with our procedures.

Should you remain dissatisfied with the response we provide, you can refer your complaint to the Financial Ombudsman Service

Financial Ombudsman Service

Write

Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Call

0300 123 9123 (calls to this number are charged at the same rate as 01 and 02 numbers on mobile phone tariffs in the UK), or +44 (0)20 7964 0500 (if you are calling from outside the UK) or email 

Email

complaint.info@financial-ombudsman.org.ukĀ